Frequently asked questions

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General Information

How can my company obtain a Comovee system?

As a company representative you contact our sales team and we will then take care of setting up Comovee for your company. Usually, connecting a new company to Comovee is completed within one business day.

Who bears the costs for operating Comovee?

The operating costs for Comovee are borne by the affiliated company or organization. For the user, Comovee is and will always remain free of charge.

How much does Comovee cost for employees?

The use of Comovee is free of charge for employees. The sharing of the travel costs of commuting together is individually arranged between driver and passengers.

How much does Comovee cost for my company?

The fees for Comovee depend on the number of registered users. You can obtain the exact license fee directly from our team or by email using sales@comovee.com.

How long does it take to set up Comovee for a company?

The initial set up of a Comovee system for a company or organization usually requires one working day. An on-site installation is not required.

How much effort does the operation of Comovee require of the company?

Both the setup and operation of a Comovee system generally do not require any cost or time expenditure on the part of the company.

How does Comovee work technically?

Comovee is a browser- and map-based web application and is provided as “Software-as-a-Service” (SaaS). Hence, Comovee is provided to companies and organizations as a centrally hosted online service. A local software installation is not required to connect a company to Comovee.

In which countries is Comovee available?

Comovee is a carpool platform for companies to organize joint commutes to and from work and is available worldwide in a variety of languages.

I need public carpooling for my local community!

Comovee’s affiliated carpool platform for communities, cities, counties and municipalities is called PENDLA. PENDLA provides carpooling for commuters in cities and municipalities for the sustainable promotion of ride sharing on the daily way to work. PENDLA turns neighbours into co-drivers.

Privacy & Security

Where is the data stored?

The data storage location and its data center is located in Frankfurt am Main in Germany.

How secure is my data with Comovee?

The security of your data is our number one priority! All user data is stored exclusively encrypted according to 256-Bit AES (Advanced Encryption Standard) and regularly backed up in accordance with data protection regulations.

How secure are data transferred to Comovee?

In our effort to ensure data security during transmission, only state-of-the-art encryption methods are deployed, including 256-bit encryption via SSL and HTTP/2 data transmission for lower latency periods.

Which data protection and security standards apply?

Our data centers are certified according to ISO/IEC 27001 and meet the requirements of a modern information security management system (ISMS):
ISO/IEC 27001-2013_FBISO/IEC 27001-2013_GCP_2020

In addition, our data centers comply with the highest international protection standard for personally identifiable information in accordance with ISO/IEC 27018:
ISO/IEC 27018-2019_GCP_2020

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